Fast-moving general-service parts are critical to customers’ daily operations, and are needed on-hand immediately to avoid costly downtime. It is for this reason that Bobcat Equipment South Africa, part of the Goscor Group, holds a comprehensive spares stockholding of about R18 million.
The biggest range of spare parts stocked are fast-moving and general service parts, such as sparkplugs, filters, nuts and bolts, ground-engaging tools, wear parts, and cutting edges, among others, Bobcat Equipment South Africa National Parts Manager Deric Knox explains.
The bulk of the spares are stored at the company’s central warehouse in Alrode, Gauteng. However, many of them are also available at the company’s countrywide branch network. At branch level, spare parts holdings vary from R1 million to R5 million, depending on the size and stock movements of particular branches. All spare parts are sourced from Original Equipment Manufacturers as genuine Bobcat parts.
Bobcat’s main global distribution centres are located in Germany and Dubai. Hence rand-dollar currency fluctuations have a significant impact on prices. “However, to the best of our ability we try to have measures in place to offset serious exchange-rate fluctuations and transport costs.” These measures allow the company to offer high-quality parts at cost-effective prices, which is of critical importance in the current challenging economic climate.
Additionally, margins on spare parts are kept as low as possible in order to increase the cost-competitiveness for customers. The company also carries a range of Bobcat attachments, including replacement bucket teeth and associated wear parts. Any spare parts that are needed and are not kept in general stock can be ordered as well, with a minimal downtime, Knox concludes.